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CONTACT US

Retail brand strategy for omnichannel connection

Lunne is a leading marketing agency focused on helping national retail and consumer brands create effective marketing that drives business results.

retail and consumer brand marketing


Navigating the shift from transactions to transformation

With over 20 years of experience in retail and consumer brand marketing, we know that lasting brand success depends on strong relationships, not one-time transactions. Our strategies nurture ongoing engagement, transforming first-time buyers into loyal advocates through personalized experiences, loyalty programs, and consistent communication across all channels.

Our specialized retail marketing capabilities

We’ve had the honor of working with some of the world’s best-known brands, including Lowe’s Home Improvement, Crate and Barrel, Chico’s, J. Crew, and more. Major brands trust Lunne for consistency and creative pushes at the right times.

Omnichannel customer engagement: Connecting digital and physical touchpoints

Across all touchpoints and audiences, Lunne’s strategic approach to B2B branding services, branding identity design services, and brand voice and messaging consistently and effectively tells your retail brand story.

Consumer relationship marketing: Moving beyond the one-time purchase

For over 20 years, we have supported retail and consumer brands in building strong connections within this ever-changing industry. With a relationship-first approach, we understand our client’s challenges as well as the consumer journey, which informs marketing solutions that encourage trust, deliver measurable results, and position your brand for long-lasting growth.

Retail brand positioning: Defining your unique value in a crowded market

In a highly competitive industry, we help retail and consumer brands define and communicate their unique value. Through market research and creative execution, we ensure your brand stands out and connects with consumers on an emotional level.

The Lunne Methodology: Building loyalty through emotional connectivity

Trust and empathy foster emotional connections between brands and consumers. We develop marketing that builds loyalty and a sense of belonging, encouraging repeat customers and long-term brand affinity.

Why national consumer brands partner with Lunne

Leading retail and consumer brands rely on us to nurture their most important relationships. They choose Lunne for our focus on delivering more quality, more partnership, and more focused expertise than internal agencies or full-service generalist firms. Our agency is built on collaboration, trust, and measurable results. We connect brands with their audiences, create value at every interaction, and foster enduring partnerships.

Proven success in scaling retail brands and credit partnerships

We have a proven track record of driving growth and building brand equity for both national retail chains and emerging consumer startups. Our expertise includes launching credit partnerships, expanding customer bases, and strengthening brands across all major channels.

Elevate your brand’s presence across every channel

Are you ready to increase your brand’s influence and customer loyalty? Partner with the agency trusted by retail and consumer brands nationwide. Let’s elevate your next chapter of success together, one relationship at a time.

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SYNCHRONY
DRIVING RETAIL FINANCING AT EVERY LEVEL

As a premier consumer financing company, Synchrony has a nearly 100-year history of serving the needs of people and businesses. And since 2006, Lunne has been a preferred agency partner to Synchrony, supporting more than 15,000 projects across multiple teams and divisions, including health, home, auto, retail, and more. From cardholder communications and retail partner initiatives to email campaigns and trade show experiences, our team truly understands the unique challenges that come with marketing for promotional financing, business support, training, and banking.

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COVERMYMEDS
PARTNERING TO MAKE MEDICATION MORE ACCESSIBLE

covermymeds solves medication access challenges for patients throughout every step of their journey. Helping care providers and patients navigate the complicated pharmaceutical world requires in-depth understanding of the challenges these audiences face. Since 2017, Lunne has supported the organization’s efforts to offer solutions related to access, affordability, and adherence with strategic content and design partnership.

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CARECREDIT
REMOVING COST CONSTRAINTS FROM CARE

As a Synchrony solution, CareCredit provides credit card programs that help medical, dental, cosmetic, and veterinary providers offer patients ways to pay for the care they need. For providers, CareCredit helps remove a barrier that can stand in the way of life-changing care. For patients, we help connect them with a payment solution that allows them to make health choices without financial constraints. Lunne has partnered with CareCredit since 2016 to provide strategic marketing support for everything from provider engagement initiatives and customer loyalty programs to cardholder communications and sales enablement tools.

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OHIOHEALTH
CONNECTING EXPERIENCES AND COMMUNICATIONS FOR A GROWING HEALTH SYSTEM

With 35,000 associates, physicians, and volunteers, a network of 16 hospitals, three joint venture hospitals, more than 200 ambulatory sites, and other health services spanning a 50-county area in Ohio, OhioHealth is a nationally recognized health system with multiple audiences and marketing needs. Since 2009, Lunne has been an extension of the OhioHealth marketing and communications team, providing internal communications support, creating enhanced experiences, and developing content and resources for associates, patients, and providers.

Contact us

Let’s Talk.

Dixie Bonenfant New Business Director

dixie.bonenfant@lunne.com 859-652-6113